Shipping

Shipping details:

  • Postage and handling for Clothing, Part and Accessories orders under $49.99 is $10
  • Postage and handling for Clothing, Part and Accessories orders $50 and over is FREE
  • We now offer Ship-to-Home on a range of Specialized bikes, available for the east coast of Australia - Flat rate of $150 - Your bike will come near to fully assembled, both wheels on - simply straighten the bars and attach pedals
  • Is in store "Click and Collect" is available as an option at checkout
  • Our goal is to have your Click and Collect order available within four (4) hours during normal operational hours (8:30am to 5:30pm Monday to Friday)
  • All clothing, parts and accessories will be sent by Courier or Australia Post satchels where applicable.
  • Our goal is to have your order sent within 24 hour of placement, with exclusions for weekend and public holidays.  For estimated transit time, please see Australia Post's website 
  • If you receive damaged goods, please let us know within 24 hours of delivery to arrange replacement/refund/exchange - kyle@mackaycycles.com.au
  • Co2 products will always be sent road freight
  • Bicycles can be purchased online for in-store collection.
  • Frameset only, Balance Bikes, Scooters and Ex-Demo Bikes are able to be freighted, we offer a flat $99.99 shipping rate on these items. 

Movin’ on with Muttley

  • +61 427 395 874
  • For Moranbah, Queensland 4744 customers
  • Choose Click'n'Collect and leave us a note
  • Then, arrange collection from Mackay Cycles with Movin’ on with Muttley (+61 427 395 874)